{"id":2305,"date":"2023-05-05T15:01:44","date_gmt":"2023-05-05T13:01:44","guid":{"rendered":"https:\/\/reapse-consulting.com\/?p=2305"},"modified":"2025-05-21T16:22:06","modified_gmt":"2025-05-21T14:22:06","slug":"transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain","status":"publish","type":"post","link":"https:\/\/reapse-consulting.com\/fr\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\/","title":{"rendered":"Assistance \u00e0 distance : un d\u00e9ploiement r\u00e9ussi chez Transarc"},"content":{"rendered":"<p>Dans le cadre d&rsquo;une mission de conseil, Reapse Consulting a accompagn\u00e9 la soci\u00e9t\u00e9 <a href=\"https:\/\/www.transarc.fr\/\">Transarc<\/a> au d\u00e9ploiement d&rsquo;une<a href=\"https:\/\/reapse-consulting.com\/fr\/industrie\/\"> solution d&rsquo;assistance \u00e0 distance pour ses techniciens<\/a>. Evaluation du besoin et du ROI, \u00e9criture du cahier des charges, tests et choix de lunettes connect\u00e9es avec les techniciens de terrain, choix du prestataire logiciel parmi une sous s\u00e9lection propos\u00e9e par Reapse Consulting, et tests pr\u00e9alables en r\u00e9els et int\u00e9gration informatique dans le syst\u00e8me existant : toutes les \u00e9tapes n\u00e9cessaires et incontournables ont \u00e9t\u00e9 franchies en moins de 6 mois et le d\u00e9ploiement a \u00e9t\u00e9 effectif.<\/p>\n<p><iframe loading=\"lazy\" title=\"Une innovation Transarc : nos lunettes \u00e0 r\u00e9alit\u00e9 augment\u00e9e pour la maintenance\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/WJRfio7qgR0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre d&rsquo;une mission de conseil, Reapse Consulting a accompagn\u00e9 la soci\u00e9t\u00e9 Transarc au d\u00e9ploiement d&rsquo;une solution d&rsquo;assistance \u00e0 distance pour ses techniciens. Evaluation du besoin et du ROI,<\/p>\n","protected":false},"author":8,"featured_media":2310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,19,98,51,99],"tags":[94,40,71,34,33,95,93],"class_list":["post-2305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assistance-a-distance","category-industrie","category-lunettes-connectees","category-realite-augmentee","category-smartglasses","tag-autocars","tag-industrie","tag-innovation","tag-lunettes-connectees","tag-realite-augmentee","tag-smartglasses-fr","tag-transport"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance \u00e0 distance : un d\u00e9ploiement r\u00e9ussi chez Transarc - Reapse Consulting<\/title>\n<meta name=\"description\" content=\"Transarc explique pourquoi et comment ils ont impl\u00e9ment\u00e9 une solution d&#039;assistance \u00e0 distance pour leurs techniciens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reapse-consulting.com\/fr\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance \u00e0 distance : un d\u00e9ploiement r\u00e9ussi chez Transarc - Reapse Consulting\" \/>\n<meta property=\"og:description\" content=\"Transarc explique pourquoi et comment ils ont impl\u00e9ment\u00e9 une solution d&#039;assistance \u00e0 distance pour leurs techniciens.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/reapse-consulting.com\/fr\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\/\" \/>\n<meta property=\"og:site_name\" content=\"Reapse Consulting\" \/>\n<meta property=\"article:published_time\" content=\"2023-05-05T13:01:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-21T14:22:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/reapse-consulting.com\/wp-content\/uploads\/2023\/05\/Transarc-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"601\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Val\u00e9rie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Val\u00e9rie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/\"},\"author\":{\"name\":\"Val\u00e9rie\",\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/#\\\/schema\\\/person\\\/b4c600950365630865164a0bf1aa5244\"},\"headline\":\"Assistance \u00e0 distance : un d\u00e9ploiement r\u00e9ussi chez Transarc\",\"datePublished\":\"2023-05-05T13:01:44+00:00\",\"dateModified\":\"2025-05-21T14:22:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/\"},\"wordCount\":122,\"publisher\":{\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/reapse-consulting.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/Transarc-1.jpg\",\"keywords\":[\"autocars\",\"industrie\",\"innovation\",\"lunettes connect\u00e9es\",\"r\u00e9alit\u00e9 augment\u00e9e\",\"smartglasses\",\"transport\"],\"articleSection\":[\"Assistance \u00e0 distance\",\"Industrie\",\"Lunettes connect\u00e9es\",\"R\u00e9alit\u00e9 Augment\u00e9e\",\"Smartglasses\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/\",\"url\":\"https:\\\/\\\/reapse-consulting.com\\\/fr\\\/transarc-deploie-une-solution-dassistance-a-distance-pour-ses-techniciens-de-terrain\\\/\",\"name\":\"Assistance \u00e0 distance : un d\u00e9ploiement r\u00e9ussi chez Transarc - 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