Reapse Consulting supported the company Transarc remote assistance solution implementation for its technicians. All necessary steps are put in place : Evaluation of the need and ROI; book of the
Last month we discussed the benefits of using augmented reality solutions in the automotive industry, not only in design but also in production and logistics. For a more comprehensive approach,
The automobile industry weighs heavily on global growth. Even if production has been impacted by the shortage of semi-conductors, and some areas such as Europe have suffered (-5.7% in 2021
Aftersales is not associated to remote assistance with augmented reality, a tools now well-known from many industrials. Industry players understand the concept: a field technician facing a specific issue needs
Working on remote assistance implementations using smartglasses over the last years, I have witnessed the benefits and the challenges brought by this breakthrough innovation and some interesting company behaviours.
